For anyone who has anything to do with corporate meetings…

Set. Point.

by Chris Chambers on September 6, 2011

Our bodies are brilliant. They provide us with built in mechanisms to protect us. We sweat to cool off when we’re hot. We shiver to warm up when we’re cold. We go into numbing shock when we encounter serious pain. When we have no food, our metabolisms slow down to maximize our stores. New experiences always bring a little fear in the form of butterflies in the stomach or ice in the veins — which is the body’s code for, “You might want to think about this for a second, before you tie that bungee cord around your ankles and jump off this bridge.”

The common thread of this protection, if you think about it, is homeostasis. The body wants to keep us at our set points: 98 degrees, comfortable, nourished, safe. It doesn’t want us to change.

And this is pretty phenomenal, right? It’s like having a guardian angel.

Still, all of the examples I listed above are things that we really do need protection from… but, what happens when we actually need the change more than we need the protection?

Most meeting stakeholders seek change as they create their meeting objectives, strategy and content. The reason for the meeting is always change-injected, a ‘trying to get from here to there.’ For instance:

  • to inspire
  • to boost sales
  • to introduce new management
  • to launch a new product
  • to improve company morale

Experience shows me that coming by this change, even though its intention is good, is challenging to achieve. Especially in strong corporate cultures.

Switch ‘change’ for ‘cold’. The core of a company culture reacts just like the body, quick to protect itself, ‘shivering’ to bring everything back to the comfort of how it’s always been and always will be. And with everyone huddled together to boot— so change has to break through the individual and the collective shiver.

But how?

Well, how do you react to a sudden change in temperature? Most of us recoil when a 20 degree blast hits our warm bodies. But when the air drops degree by degree, a slow slide from late summer to early fall, the change gets right by us. Suddenly, we look around and it’s September and we’re reaching for a sweater, not for protection, but for the ability to enjoy the cool air…and relish in our wonderful new climate.

image credit: Thirl

 

 

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Find a window…and another window

by Chris Chambers on August 19, 2011

Of the many critical things I was taught as a fireman that I have since applied to just about every other aspect of my life, this one ranks pretty high. Here it is: always have a second way out of the room.

In the case of fighting a fire, there is no guarantee that the door or window or hole that you used to enter the room will be available to get you out. Part of the ceiling could close it off, for instance. Or it could suddenly turn into a wall of smoke…or fire.

So, enter the room and immediately find your alternate. Best case, it shouldn’t be a second choice, you know? You don’t want to turn around and see the way you came in to be impassible and think, “Aw man, now I have to get out that way.” Nope, choice two needs to be viable, essentially ‘doable’, so that there’s no hesitation as you move towards it.

This can be a little challenging. Sometimes, you have to look really hard to find the second choice, because there just aren’t that many options available.

Corporate meetings have both the same and the exact opposite problem.

It’s the exact opposite because when it comes to booking speakers, for instance, for your conference, there are a zillion to choose from. It’s the exact same because we, humans, tend to get very attached to option one—our first choice, the way we came in. Why? Because it’s right there! We know it! We’ve vetted it, talked about it, you name it….it’s already done.

But here’s the thing: there’s no guarantee that the speaker will come through. There’s a myriad of things that could come up between the booking time and show time. Including the fact that when you reach out, the speaker in question says ‘no’. This is true for most any element of a show. Original entertainment ideas might not work for budget reasons, a key speaker may decline a staging idea, an executive might be unavailable for a video shoot.

And when these prized, first choice elements fall through, it hurts, it’s hard to breathe. Gets you right in the gut…unless you have that second choice. Or a third and fourth. Just waiting in the wings. Not as lesser stand-ins, but as shining ‘YES!’s all on their own, guiding you out of a smoky, hot room and into the relief of a great meeting.

image credit: hubmedia

 

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Warming ‘em up for the big day

August 16, 2011
timer

Olympians train for four years (and a lifetime) to prepare for their event at the Games. Sometimes that event only lasts 30 seconds. But even when it lasts a couple of hours, the contrast between the lead up time and the actual playing time is enormous. I imagine that both the athletes that give the [...]

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For THAT? Give ‘em THIS.

August 12, 2011
ideas

Frans Johansson wrote an incredible book called, The Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts and Cultures. The point that he makes excruciatingly clear is that, quite often, inspired ideas come from the unlikeliest of places. Here’s an example from Johansson: “Volvo has delved into a new, fascinating, and intersectional, initiative.  The [...]

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How nice, how aligned

August 9, 2011
tv dream blur

As a parent of school age children, there is nothing more frustrating than the sudden realization that my kids are now getting their information from sources other than our family. When we were their one and only encyclopedia, things were good. It gave me this sublime sense of control. Even when, and this never, ever [...]

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Finally. Something we can control.

August 5, 2011
no longer needed

From what I’ve heard, we all have the same _______ (fill in the blank, eg. boss, family member, friend). The one who refuses to be wrong. And who believes that the only way not to be wrong, is to make everyone else wrong. Like blame musical chairs. And let’s face it. Sometimes we are that [...]

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The muscles know…because they do

July 29, 2011
like riding a bike

This is going to sound worse than it’s meant to, but when I started thinking about this post, I wanted to think of an example of something that I couldn’t do…and I couldn’t think of anything. I’m just not a person who says “I can’t do that.” But I know people who are. A colleague, [...]

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Why wings are good to have

July 26, 2011
silo

I’ve recently learned about the enneagram—an ancient system of personality typing. In business, it’s generally used as a tool to increase understanding of workplace dynamics. And, to that end, it’s also used to gain self-awareness and the subsequent success that comes from knowing who you are and how you operate in the world. The enneagram [...]

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There’s more than one way to skin a…

July 22, 2011
lego

Note: I am fascinated by LEGO® products . Always have been. And I recently learned some things that took the WOW factor up several notches. * There is a proprietary software used by LEGO Group that takes any image and transforms it into a 3-D image…a blueprint of LEGO bricks, layer by layer. This took [...]

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Keep it in the jar

July 15, 2011
wrong tool

A friend of mine was telling me about her chicken soup. Or rather, the process of making it. It’s long and involved, and includes things like soaking the chicken in cold water with two tablespoons of apple cider vinegar for one hour before cooking it for 24. She cooks the soup in a monstrous stainless [...]

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